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FAQ
Frequently Asked Questions
General
- 01Our towels are made from premium microfiber suede — 80% polyester for durability and structure, and 20% polyamide for exceptional softness and a luxurious feel. They're ultra-lightweight, quick-drying, and sand-resistant. Each towel features original back-to-back print designs inspired by personalities, travel, and Filipino culture.
- 02Our towels are designed and crafted in Europe using high-quality materials and ethical manufacturing practices. They are internationally made and reflect a global standard of quality — proudly brought to the Philippines and beyond.
- 03Yes! Our towels are versatile enough for the beach, travel, gym, yoga, or even everyday use at home. They're compact and easy to carry, wherever you go.
- 04To keep your towel in great shape: • Machine wash cold (30°C or below) • Do not bleach • Tumble dry low or hang dry • Avoid fabric softeners and ironing
- 05Each towel measures 70 x 140 cm — the ideal size for full-body coverage while still folding down small for convenience.
- 06You can place an order through our website, facebook, or instagram pages. You can also reach out directly via phone at +63 915 682 3886 for any assistance or inquiries. We're happy to help you every step of the way!
- 07We currently accept bank transfers and GCash payments. Instructions will be provided at checkout or upon confirmation of your order. If you have any questions, feel free to reach out to us directly.
- 08Due to the nature of our products, we only accept exchanges for defective or incorrect items. Please contact us within 7 days of receiving your order so we can assist you.
- 09Yes, we do! For custom designs or bulk orders for events, giveaways, or corporate gifting, feel free to email us at toallafilipinas@gmail.com()
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